Look Ahead: Troubleshooting Power Issues for Your Hub 360

Is there power supply to your Hub 360?

• Yes

  Has restarting your Hub 360 resolved the issue?

  • Yes
  • No

    Has performing a full network restart resolved the issue?

    • Yes
    • No

      Has following the Change Wi-Fi steps on the Hive App resolved your issue?

      • Yes
      • No

        Has changing to Bluetooth mode and following the Change Wi-Fi steps resolved your issue?

        • Yes
        • No

          Is your internet speed above 5.0Mbps?

          • No
          • Yes
• No