Is your download speed above 5.0 Mbps?
  • No
  • Yes
    Are You Connecting Your Hive Nano 3 Hub Connected by Ethernet cable or by Wi-Fi?
    • Ethernet
      Has a Full Network Restart Resolved your issue?
      • Yes
      • No
        Has trying a new Ethernet cable or port resolved your issue?
    • Wi-Fi
      Has restarting your Nano3 Hub resolved the issue?
      • Yes
      • No
        Has performing a full network restart resolved the issue?
        • Yes
        • No
          Has following the Change Wi-Fi steps on the Hive App resolved your issue?