Have you set up a Samsung SmartThings account?
- No
- Yes
Can you see Samsung as an option in the works with Hive page?
- No
- Yes
Are you entering the correct SmartThings e-mail address and password?
- No
- Yes
Is your heat pump already added in the SmartThings app?
- Yes
Has this resolved your issue?
- No
Click 'Next' when complete