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If you're having trouble with your Hive Hub, we're here to help you get it back up and running! First, follow these simple steps to check if your Hive Hub is online.

1. Log into Your App
   Open the Hive app on your device.

2. Manage Your Devices

   • Tap on Manage in the app menu.
   • Select Devices from the options.

3. Check Device Status
   This section will display the status of your Hive Hub and all connected devices. You’ll be able to see if:

   • Your Hive Hub is offline
   • If your Hive Hub is offline, all devices connected to it will also show as offline. 

By following these steps, you can quickly identify the problem, and move onto the correct troubleshooting steps next.