Three years ago, we shared that our Smart Security products would be phased out by August 2025.  

As an eco-tech company, this decision was made to allow us to focus our attention on developing energy-efficient smart-tech solutions, making our homes both cheaper and greener to run. 

In line with that announcement, we wanted to remind you that your cameras and smart security products will no longer function from the 1st of August 2025.

Hive View Cameras

What will happen to my Hive Video Playback system subscription? 

The Hive Video Playback subscription will no longer be charged to your billing account. Your entitlements of video download and sharing features, 10% discount on all Hive products and free delivery on all orders will no longer be available from the 1st of August 2025. You do not need to contact us, as we will handle all the cancellations on our end. 

Will my devices still work? 

No, our Hive View Cameras will no longer work from the 1st of August 2025.

Hive HomeShield

What will happen to my Hive HomeShield subscription?

Your Hive HomeShield subscription will end from 1st of August 2025. That includes all alarm, camera and timeline features. We’ll cancel your payments automatically, so there’s nothing you need to do. 

Will my devices still work? 

No, our Keypad and Siren will no longer work from the 1st of August 2025. Your Siren can be manually switched off by disconnecting the DC jack on the power cable, as shown below:

Will my HomeShield devices still work?

No, the Hive HomeShield system and accompanying devices will no longer work from the 1st of August 2025. That includes Hive View cameras, sirens and keypads.

However, the Hive Window/Door contact sensors and Hive motion sensors will continue to function as normal. If these devices are linked to your Homeshield, you will need to recalibrate your schedule settings. To reset your schedules, select the device on your dashboard and go into ‘Actions’, then select the ‘+’ to get started. 

General Information

Can I recycle my camera and security devices? 

Yes, please do. You can recycle your devices at your local Household Waste Recycling Centre, for more information, click here.