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Standalone: Power Cycle the Hive 1 Thermostat and Hive Receiver

Created on Thu Dec 05 09:26:07 UTC 2024 | Last modified on Thu Dec 05 09:30:38 UTC 2024

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Action

  1. Turn Off the Boiler:

    • Switch off your boiler at the mains isolation switch, usually a fused switch near the boiler or water tank.
    • This will power down the boiler, and the Hive Receiver lights will also go out.
  2. Remove the Thermostat:

    • Press the two side buttons on the thermostat.
    • Slide it up off the wall and take it to the boiler or hot water tank if there is one.
  3. Remove a Battery:

    • Remove one battery from the thermostat and leave it out.
  4. Turn the Boiler Back On:

    • Switch the boiler back on at the mains isolation switch.
    • The receiver’s status light in the top right corner should now be illuminated again.
  5. Reinsert the Battery:

    • Put the battery back into your thermostat.
  6. Reattach the Thermostat:

    • Place the thermostat back on the wall.
    • It should display the temperature and ‘DISP’ in the top right corner.
  7. Turn On the Heating:

    • Press the + button to raise the target temperature above the room temperature shown on the thermostat.
  8. Check for Success:

    • If successful, you’ll hear the boiler fire up.
    • The receiver’s central heating light will turn green, indicating that Hive has asked the boiler to turn on.

Next Steps

Did power cycling your Hive 1 Thermostat resolve your issue?

Audit History

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