Action
Understanding Power Supply Issues and Voltage Tolerance
Customer's DNO Responsibility
- The customer's Distribution Network Operator (DNO) is responsible for the amount of power supplied to their property.
- There are instances where the power supply may be insufficient or excessive for our chargers to handle, causing them to trip and go offline.
Voltage Tolerance
- The acceptable voltage range for our chargers is between 213V and 253V.
- Voltage levels outside this range can cause the chargers to malfunction.
Monitoring Voltage Levels
- Voltage levels can be monitored in the device history under the voltage parameter.
