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Troubleshooting Internet Connectivity for Your Hub 360

Created on Tue Dec 03 08:36:28 UTC 2024 | Last modified on Thu Jan 16 07:48:41 UTC 2025

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Action

We need to ensure your Hub 360 is getting a sufficient internet connection. Please follow the steps below to troubleshoot the issue:

  1. Check Your Wi-Fi Connection: Ensure your Wi-Fi is working by running a speed test.

  2.  

     Run a Speed Test: Go to www.speedtest.net and check that your download speed is at least 5.0 Mbps.

 NOTE: Very slow broadband speeds could prevent the hub from coming online and completing its upgrade. 

Next Steps

Is your internet speed above 5.0Mbps?

Audit History

Add notes here if prompted.