Action
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Remove the Thermostat from the Wall:
- Press the two side buttons on the thermostat.
- Slide it up off the wall and remove one battery.
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Move to the Receiver:
- Take your thermostat to the receiver, usually located near the boiler or hot water tank.
- Take your thermostat to the receiver, usually located near the boiler or hot water tank.
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Power Cycle the Boiler:
- Turn off your boiler using the mains isolation switch (the lights will go out).
- Turn it back on (the lights will come on).
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Activate Pairing Mode on the Receiver:
- Press and hold the central heating button (bottom right) on your receiver until the status light (top right) double flashes amber.
- If it flashes pink, release and press again until it double flashes amber.
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Pair the Thermostat:
- Press and hold the + and – buttons simultaneously on the front of your thermostat.
- While holding the buttons, reinsert the battery into the thermostat.
- When the word ‘find’ appears on the screen, release the buttons.
- Press and hold the + and – buttons simultaneously on the front of your thermostat.
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Repeat if Necessary:
- If anything else appears on the thermostat screen, repeat step 5. It is essential that 'find' appears and not 'rejoin'.
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Use the App to Complete Setup:
- In the app, tap Manage > Install devices > Hive active heating > Add heating zone > Start > Find thermostat.
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Wait for the Hub to Find Devices:
- The hub will search for devices. When found, the receiver’s status light (top right) will turn solid green, and the thermostat should return to the normal display.
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Stop the Hub from Searching:
- Stop the hub from searching by backing out of the page. Your devices will show as online.
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Test the Boiler:
- Raise the target temperature above the room temperature on the thermostat to test your boiler.