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Standalone: Re-connecting Your Hive 2 Thermostat to the Receiver

Created on Thu Dec 05 09:31:35 UTC 2024 | Last modified on Wed Jan 29 10:22:09 UTC 2025

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Action

  1. Remove the Thermostat from the Wall:

    • Press the tab underneath the thermostat to remove it from the wall.
    • Take out one battery.
  2. Move to the Receiver:

    • Take your thermostat to the receiver, usually located near the boiler or hot water tank. Image
  3. Power Cycle the Boiler:

    • Turn off your boiler using the mains isolation switch (the lights will go out).
    • Turn it back on (the lights will come on).
  4. Activate Pairing Mode on the Receiver:

    • Press and hold the central heating button (bottom right) on your receiver until the status light (top right) changes to single flashing pink.
    • If it flashes orange, release and press again until it changes to single flashing pink.
  5. Reset the Thermostat:

    • Reinsert the battery into your thermostat.
    • Press and hold the back and menu keys (bottom left and middle) until the screen shows ‘factory reset’ and counts down from 10 to 0. Image
    • Release the buttons when ‘welcome’ appears. The thermostat will then display ‘searching’ with a timer.
  6. Repeat if Necessary:

    • If anything else appears on the thermostat screen, repeat step 5.
  7. Wait for the Thermostat to Connect:

    • The thermostat will now search for the receiver.
    • When found, the receiver’s status light (top right) will turn solid green, and the thermostat will display ‘let’s take a tour’.
  8. Test the Boiler:

    • Raise the target temperature above the room temperature on the thermostat to test your boiler.

Next Steps

Did resetting your Hive 2 Thermostat resolve your issue?

Audit History

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