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Understanding CT Clamp Readings

Created on Mon Dec 16 10:06:34 UTC 2024 | Last modified on Thu Jan 09 15:28:28 UTC 2025

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Action

 CAUTION: This is only applicable for EO Chargers. Select 'No' if the customer has an Alfen Charger. 

Excessive and Negative Readings

  • Excessive Readings: Any value over 50 and up.
  • Negative Readings: Any value less than 0.

Important Note

  • Solar Panels: Check if the customer has solar panels, as this can result in negative readings.

For more detailed information, please refer to CT Clamp Issues with EO Chargers

Next Steps

Are the CT Clamp readings excessive or showing negative numbers in device history?

Audit History

Add notes here if prompted.