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Managing the Matt:e Switch

Created on Tue Dec 17 08:55:20 UTC 2024 | Last modified on Thu Jan 09 16:11:23 UTC 2025

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Action

Matt:e:

  • Positions:
    • Up = On
    • Down = Off/Tripped

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  • The switch consists of two parts: the white and blue triggers, which normally sit together. When the unit trips or shuts off, these triggers may separate.
  • To reboot the charger properly:
  1. Push the entire switch all the way down.
  2. Leave it in the down position for 5 seconds.
  3. Push the switch back up to the on position.

 NOTE: The Matt:e switch can be stiff to turn off and on again. If the customer reports difficulty in rebooting, this stiffness might be the cause. 

 

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