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Check Warranty Status

Created on Thu Jan 09 14:57:37 UTC 2025 | Last modified on Thu Jan 09 15:09:06 UTC 2025

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Action

Checking Warranty Status in Salesforce

To determine the warranty status of a device, follow these steps:

  1. Open Salesforce

    • Navigate to the relevant section to check the warranty status.

  2. Warranty Periods

    • Self Install: 2 years warranty
    • EO Retail through a Third Party: 2 years warranty
    • Pro Install: 3 years warranty

 CAUTION: The warranty status in Salesforce will automatically turn red after 12 months. Always verify the install date to ensure accurate warranty information. 

Next Steps

Is the charger still under warranty?

Audit History

Add notes here if prompted.