Outcome
A warranty visit is required.
If the customer has purchased the installation after the 17.10.24 they should be directed back to the Referral Partner.
Installations before this date by British Gas or a trusted third party.
- If installed by British Gas, Crystal or Zenith follow the instructions set out in How to book an EV warranty job
- For trusted third party installers, email them with the Order number and explain what is needed on the visit, cc in the partner manager. If the visit is urgent, you can also phone them, numbers highlighted below:
Name: EV Trusted Third Party Installers
Name |
|
Phone number |
Partner Manager |
We Power your car |
0330 179 6868 |
Daniel Foxon |
|
DHT |
07572314708 |
Daniel Foxon |
|
Charged EV |
0330 818 8557 |
Daniel Foxon |
NOTE: Opening hours for WPYC: Mon - Fri: 9am-5pm, Sat-Sun: Closed