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Update the Hive App and try again

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Outcome

If Samsung doesn’t appear, make sure you're using the latest version of the Hive App:

  1. Open the Apple App Store (for iPhone) or Google Play Store (for Android).
  2. In the search bar, type “Hive”.
  3. If an update is available, you’ll see an “Update” button next to the app.

 TIP: Hive App version must be 13.1 or above to be compatible with Samsung.