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Checking Customer Signal Strength

Created on Thu Jan 09 11:52:06 UTC 2025 | Last modified on Thu Jan 09 11:54:25 UTC 2025

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Action

Steps to Check Signal Strength

  1. Open FLST
  2. Access Device History:
    • Click on the relevant option to access device history.
  3. Select Device:
    • Choose the charger from the list of devices.
  4. Select Parameters:
    • Navigate to the parameters section and select "Signal Strength Wi-Fi".

Signal Strength Interpretation

  • Close to 0 dBm: Outstanding signal.
  • -50 to -64 dBm: Very good signal.
  • -65 to -75 dBm: Good signal.
  • -75 to -100 dBm: Below average/poor signal.
  • Below -100 dBm: Close to no signal.

Next Steps

Does the customer have a signal issue?

Audit History

Add notes here if prompted.