Skip to content

Troubleshooting Internet Connectivity for Your Nano2 Hub

Created on Tue Dec 03 08:15:17 UTC 2024 | Last modified on Tue Dec 03 08:22:44 UTC 2024

  • Back
  • PDF
  • Print
  • Copy To Clipboard
  • Collapse All Expand All

Action

We need to ensure your Nano2 Hub is getting a sufficient internet connection. Please follow the steps below to troubleshoot the issue:

  1. Check Your Wi-Fi Connection: Ensure your Wi-Fi is working by running a speed test.
  2.  

    Run a Speed Test: Go to www.speedtest.net and check that your download speed is at least 5.0 Mbps.

 NOTE: Very slow broadband speeds could prevent the hub from coming online and completing its upgrade. 

Next Steps

Is your download speed above 5.0 Mbps

Audit History

Add notes here if prompted.