Troubleshooting Internet Connectivity for Your Nano2 Hub

Action

We need to ensure your Nano2 Hub is getting a sufficient internet connection. Please follow the steps below to troubleshoot the issue:

  1. Check Your Wi-Fi Connection: Ensure your Wi-Fi is working by running a speed test.

  2.  

    Run a Speed Test: Go to www.speedtest.net and check that your download speed is at least 5.0 Mbps.

 NOTE: Very slow broadband speeds could prevent the hub from coming online and completing its upgrade. 

Is your download speed above 5.0 Mbps
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