Standalone: Reset your Hive Wired Thermostat

Action

  1. Remove the Thermostat from the Wall:

    • Press the tab underneath the thermostat to remove it from the wall.
    • Take out one battery.
  2. Power Cycle the Boiler:

    • Turn off your boiler using the mains isolation switch (the lights will go out).
    • Turn it back on (the lights will come on).
  3. Reset the Thermostat:

    • Remove and then re-insert the batteries into the thermostat, then press and hold the menu and back buttons on the thermostat.
    • Follow the factory reset instructions on the screen. After 10 seconds, “Welcome” will be displayed on screen.
    • Press and hold the back and tick buttons until the 10 second timer runs down. The thermostat will restart in stand-alone mode and will show a triangle at the top of the screen.
  4. Wait for the Thermostat to Connect:

    • The thermostat will now search for the receiver.
    • When found, the thermostat will display ‘let’s take a tour’.
  5. Test the Boiler:

    • Raise the target temperature above the room temperature on the thermostat to test your boiler.
Did resetting your Hive Wired Thermostat resolve your issue?
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