Samsung (SmartThings) Account Details

If you're having trouble linking your Samsung device to Hive, it's important to make sure you're using the correct SmartThings login details.

What to Check:

1. Double-check your email address

   • Make sure you're using the same email you used to create your SmartThings account.
   • Watch out for typos or extra spaces.

2. Verify your password

   • Ensure you're entering the correct password for your SmartThings account.
   • Passwords are case-sensitive, so check for capital letters and special characters.

3. Reset your password if needed

   • If you’re unsure, open the SmartThings app and select “Forgot Password” to reset it.

Still Having Trouble?

• Try logging in directly to the SmartThings app to confirm your credentials work.