Amending Your Tariff Details for Hive Plus

Answer

Keeping your tariff details up to date helps ensure your energy forecast is accurate. You may need to amend your tariff information for the following reasons:

  • You’ve changed tariffs with your current energy supplier.
    For example, you switched from a standard tariff to a fixed-rate or time-of-use tariff.

  • You’ve switched to a new energy supplier.
    Your new provider may have different rates or tariff structures.

  • Your current tariff or energy usage details are incorrect.
    This can lead to inaccurate forecasts or billing estimates.

How to Change Tariff Details:

  1. With Insights, tap on Your Budget.
  2. Click on the Settings Cog at the top right-hand corner.
  3. Select Gas tariff information.

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In the Gas Tariff Section, You Can Add:

  1. Gas Unit Rates
  2. Standing Charge
  3. Annual Gas Consumption

 TIP: It’s important that this information is kept accurate and up to date to help ensure the spend projections we make are accurate