Your Guide to Updating Hive Products When Clocks Change

When the clocks change, there’s no need to worry about your Hive products if you have set your Hive app to auto-update.

Steps to Ensure Your Hive Products Update Correctly

1. Auto-Update: Ensure your Hive app is set to auto-update. If it is, your schedules will adjust automatically.
2. Manual Update: If you haven’t set auto-update, download the latest version of the Hive app before the clocks change, and it will handle the updates for you.

Your thermostat display should update automatically. If it doesn’t, wake the thermostat by pressing any button on the unit.

Troubleshooting Steps if Time Does Not Update

1. Power Off Devices: Switch off the power to your broadband router, Hive Hub, boiler (all lights should go off your receiver), and remove a battery from your thermostat.
2. Restart Devices:
   • Turn the power to your router back on and wait for your Wi-Fi to reconnect.
   • Turn on the power to your Hive Hub and wait for it to show a solid green light.
   • Switch your boiler back on (the receiver light should come back on).
   • Reinsert the battery into your thermostat.
3. Check Time: After completing these steps, your thermostat should display the correct date and time.

By following these steps, your Hive products will be correctly updated when the clocks change.