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Understanding Boiler IQ

Created on Mon Mar 18 10:34:51 UTC 2024 | Last modified on Tue Sep 10 06:36:10 UTC 2024

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Answer

  • Boiler IQ is a clever device offered by British Gas that monitors your boiler’s performance. Here’s a breakdown of its features and benefits:

Purpose:

Boiler IQ keeps a vigilant eye on your boiler. When it detects that your boiler has stopped heating your radiators or producing hot water, it promptly alerts you and British Gas engineers, ensuring you’re not left in the cold during winter.

How It Works:

  1. Installation: An engineer installs a small device either inside or alongside your boiler.
  2. Real-Time Monitoring: This device sends real-time information to your Hive Hub, which is connected to your broadband router.
  3. Performance Monitoring: British Gas monitors your boiler’s performance and can take action if any issues arise.

Benefits:

  • Peace of Mind: Constant monitoring ensures you’re aware of any boiler issues.
  • Convenience: If your boiler stops working, British Gas contacts you to arrange a fix under your Homecare agreement or warranty.
  • Prepared Engineers: Engineers review your boiler data before arriving, ensuring efficient troubleshooting.

Requirements:

  • You need to own your home.
  • Have broadband internet.
  • A spare port in your router.
  • A nearby plug socket.