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CAUTION: Not compatible with multi-user/multi-home setups.
Alexa, Amazon’s virtual personal assistant, competes with Apple’s Siri and Google Assistant. It responds to voice commands, helping you with tasks like playing Spotify, creating to-do lists, shopping, and controlling Smart Home products, including Hive.
Devices:
- Amazon Echo: A smart speaker and smart-home hub.
- Amazon Echo Dot: A smaller, hands-free, voice-controlled device with a built-in speaker. It can connect to external speakers via Bluetooth or audio cable.
Features:
- Battery Notifications: Customers linked to Hive will receive emails from Alexa when devices are low on battery, with links to purchase replacements and set up ‘Smart Reorders’ for automatic reordering.
- Device Management: Emails include links to manage device and notification settings.
Applicable Devices:
- HomeShield Siren
- HomeShield Keypad
- Pet Friendly Sensor
- Door/Window Sensor
- Motion Sensor
- Hive 2 wireless thermostats (SLT3/3b/3c)
- Hive 2 hard wired thermostat (SLT5)
Connecting Hive with Alexa - Open the Amazon Alexa App and tap on the menu.
- Tap on “Skills & Games.”
- Search for “Hive” and select the “Hive - Smart Home” skill.
- Enable the skill and enter your Hive login details.
- The Alexa App will confirm with “successfully linked to account.”
- Discover Devices: Ask Alexa to “discover devices” or trigger this in the Alexa app to pull through your Hive-connected devices like plugs, bulbs, or heating.
Using Alexa with Hive: Voice Commands and Features Hive Active Heating:
- “Alexa, set the living room to 20 degrees.”
- “Alexa, set the living room to 22 degrees for 1 hour.”
- “Alexa, set the living room mode to boost.”
- “Alexa, increase/decrease the living room temperature.”
- “Alexa, set the thermostat mode to manual/schedule.”
- “Alexa, turn off heating.”
- “Alexa, what is the temperature in here?”
Hive Lights:
- “Alexa, turn on/off my light.”
- “Alexa, brighten/dim my light.”
- “Alexa, change my light to [color].”
- “Alexa, make my light cooler/warmer.”
- “Alexa, brighten living room by thirty percent.”
- “Alexa, set living room to thirty percent.”
Hive Plug:
- “Alexa, turn on/off my plug.”
Quick Actions (Scenes):
- “Alexa, turn on boost everywhere.”
- “Alexa, activate bedtime.”
Hive HomeShield - Smart Alarm System:
- Set Away mode: “Alexa, arm HomeShield.” / “Alexa, set HomeShield to Away.”
- Set Home mode: “Alexa, disarm HomeShield.”
- Set Sleep mode: “Alexa, set HomeShield to Night.”
- Query mode: “Alexa, is HomeShield armed?” / “Alexa, what mode is HomeShield in?”
Additional Features:
- Heating: “Alexa, ask Hive to boost my heating.” / “Alexa, ask Hive to cancel boost heating.”
- Hot Water: “Alexa, ask Hive to boost the hot water.” / “Alexa, ask Hive to cancel boost hot water.”
Resolving Alexa Device Recognition Problems If Alexa fails to recognise your device, there are several steps you can take to troubleshoot the issue:
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Check Device Names:
- Ensure that the names of your devices are simple and easy for Alexa to understand.
- Avoid using complex or ambiguous names.
- You can rename your devices in the Hive app to more straightforward names like “Living Room” or “Kitchen.”
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Discover Devices:
- Ask Alexa to “discover devices.”
- You can also trigger this discovery process in the Alexa app.
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Network Connectivity:
- Confirm that your smart device and the Alexa app are connected to the same Wi-Fi network.
- If any device is on a different network, it won’t communicate successfully with Alexa.
- Also, avoid using a 5 GHz Wi-Fi band connection, as it can sometimes cause issues.
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Device Compatibility:
- Ensure that your device’s firmware is up to date and compatible with Alexa.
- Some devices may not work well with Alexa due to compatibility issues.
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App Settings:
- Check the configuration settings in both the Alexa app and your smart device.
- Make sure everything is correctly set up.
If this doesn't work, feel free to contact us via Webchat/Whatsapp at www.hivehome.com.
