Answer
Heating and Smart Home Products:
- All Hive products come with a one-year warranty. For assistance, click here.
EV Charging:
- Two-year warranty for third-party installations.
- Three-year warranty for professional installations by Hive.
- Warranties start from the date of purchase or installation. For inquiries, click here.
Solar and Battery:
- One-year warranty for the Solar Bridge.
- For solar panel or battery issues, contact us at 0333 202 9614 to connect with the installer.
Heat Pump:
- One-year warranty for the Hive Bridge and related heating controls.
- For Heat Pump concerns, call 0330 100 0543 (option 1, then option 4).
Hive Plus Membership
Benefits:
- Extended Warranty: Coverage for all Hive products as long as you have a Hive Plus subscription.
- Exclusive Perks and Discounts: Special offers and discounts for Hive Plus members. For more information on all the benefits of Hive Plus, see Hive Plus: Your Ultimate Heating Companion
How to Purchase Hive Plus:
- Visit the Hive Website: Go to the Hive website.
- Add Hive Plus to Your Basket: Find the Hive Plus Membership option and add it to your basket.
- Complete Your Purchase: Follow the checkout process to complete your purchase and start enjoying the benefits of Hive Plus.
Subscription Costs:
- Monthly fee: £3.99
- Annual fee: £39.90
By subscribing to Hive Plus, you ensure your Hive products are always covered and enjoy additional features and savings.