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Managing Philips Hue Light Bulbs with Hive

Created on Fri Mar 22 13:55:46 UTC 2024 | Last modified on Thu Jan 30 09:05:45 UTC 2025

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Answer

Hive allows you to manage your Philips Hue light bulbs connected to your Hue bridge directly from the Hive app. Here’s what you can do:

  • Turn Hue Lights On and Off: Easily control your lights remotely.
  • Adjust Brightness: Set the perfect lighting level.
  • Colour Customisation: Change the colour of your Hue bulbs.
  • White Temperature: Fine-tune the warmth or coolness of the light.
  • Scheduling: Create schedules to automate when your lights turn on or off.
  • Mimic Feature: Simulate your presence by randomly turning lights on and off when you’re away.

Additionally, Hue lights work seamlessly with Hive Actions, allowing you to create more complex automation scenarios. Enjoy the enhanced control and convenience of managing your Philips Hue lights through the Hive app!

Troubleshooting Philips Hue Bridge Issues

Hue Bridge Pairing Issues

If you can’t pair the Philips Hue Bridge in the Hive app, follow these steps:

  1. Check Hive Hub Status: Check the Hive app to see if your Hive Hub is showing as ‘Offline’ in the ‘Manage devices’ section. If it is offline, follow the on-screen instructions to get your Hive Hub back up and running.
  2. Ensure Hue Bridge is Powered: Make sure that the Hue Bridge is powered.
  3. Verify Network Connection: Check that the Hue Bridge is connected to the same Wi-Fi network as the Hive Hub.
  4. Test with Philips Hue App: Check that the Philips Hue is working using the Philips Hue app. If not, contact Philips Hue for further support.

By following these steps, you can ensure a smooth integration of your Philips Hue Bridge with the Hive app.

Hue Bridge Offline:

  1. Check that the Hue Bridge is connected to the same network as the Hive Hub.
  2. Ensure the Hue Bridge is powered.
  3. Verify if the Hue Bridge is operable from the Hue App. If not, contact Philips at 00800-7445 4775.
  4. Check if the Hue Bridge has been reset or replaced recently. If so, the device might need to be removed and re-added.

Hue Bridge Not Authorised/Paired:

  1. Check if the customer exited the pairing process without completing it. If so, remove the device and re-add it through “Manage Devices.”
  2. All troubleshooting steps (e.g., removal and re-linking) can be performed by logging in as the user through the WebUI.

Bulb Troubleshooting:

  1. Follow the same steps as for the Aurora Bulb, except there will be no indication of signal strength between the bulb and the Hue Bridge.
  2. Verify whether the Hue Bridge is online/connected and check if one or more bulbs are offline.