Battery Replacement Guide for Hive Thermostats

For Newer Versions of the Hive Wireless Thermostat

A red battery symbol means your batteries need to be replaced with four new AA batteries.

To change your batteries:

1. Press the tab on the base of your thermostat (or pull away from the back plate if you have the thermostat with the touch screen icons).
2. Lift your thermostat off the hooks that hold it against the wall and turn it over to access the batteries.
3. Simply pop the batteries out and put the new ones in.
4. Re-hook the top of your thermostat and then press the bottom until it clicks to secure it to the wall.

 NOTE: You should only replace batteries with brand new ones and not part-used. Rechargeable batteries shouldn’t be used as they do not provide the required voltage needed for your thermostat to work at its best. 

For the Hive Thermostat Mini

A red battery symbol means your batteries need to be replaced with 4x AAA batteries. Follow the same steps as for the Hive Wireless Thermostat above.

To change your batteries:

1. Press the tab on the base of your thermostat (or pull away from the back plate if you have the thermostat with the touch screen icons).
2. Lift your thermostat off the hooks that hold it against the wall and turn it over to access the batteries.
3. Simply pop the batteries out and put the new ones in.
4. Re-hook the top of your thermostat and then press the bottom until it clicks to secure it to the wall.

 NOTE: You should only replace batteries with brand new ones and not part-used. Rechargeable batteries shouldn’t be used as they do not provide the required voltage needed for your thermostat to work at its best. 

For the Hive Wired Thermostat

A red battery symbol means your batteries need to be replaced with three new AA batteries.

To change your batteries:

1. Pull your thermostat away from the wall to detach it from its backplate, then turn it over to access the batteries.
2. Simply pop the old batteries out and put the new ones in.
3. Push your thermostat back onto its backplate until it clicks securely into place.

For the Older Version of the Hive Thermostat

“LOW BATTS” on the display means that your thermostat’s batteries are low and need changing for two new AA batteries. If the batteries go completely flat, your thermostat will stop working and the message “CHG BATTS” will appear.

To change the batteries:

1. Press the two buttons on the sides of the thermostat and slide it up and off the wall.
2. Remove the batteries by turning the thermostat over and pulling the ribbon.

If you have a Smart Linked Thermostat, you can find out how to change the batteries in the user guide available here.

 NOTE: While “LOW BATTS” is shown, your heating and hot water will continue to work normally. If your thermostat displays “CHG BATTS,” your heating and hot water will switch off and can only be controlled using the button(s) on your Hive receiver.