Answer
- To get started, you'll need to download the Hive app from the AppStore or the Google PlayStore.
- Next, login or create a Hive Home account if you don't already have one.
- Once that's done, you can add the charger by selecting ‘Install EV Charger’ on the Add Device menu. Navigate through the screens until you’re prompted to enter your charger ID prefix and number (found on your charger).
- You’ll then be prompted to enter your PIN, which will have been sent to you via email on the day of your charger install. If you don’t have it, please contact us.