Answer
Your Hive EV Charger is equipped with a tamper switch designed to enhance the security of your charging unit. If this switch is triggered—whether by the charger being opened or moved from its installed position—you will receive an immediate notification. This alert serves to inform you of any potential tampering or interference with your EV Charger.
Why is this important?
The tamper notification is crucial for several reasons:
- Security: It helps protect your investment by alerting you to any unauthorised access or movement of your charger.
- Safety: By notifying you promptly, it allows you to inspect your charger for any damage or interference that could pose a safety risk.
- Support: The notification includes guidance on how to access support through your app, ensuring you can quickly address any issues.
How It Works:
When the tamper switch is activated, the system sends a notification directly to your mobile device via the Hive app. This real-time alert enables you to take immediate action, whether that means inspecting the charger yourself or contacting customer support for assistance.
By staying informed and taking prompt action, you can ensure the continued safety and functionality of your Hive EV Charger.