Answer
If you're experiencing issues with your charger, please follow these steps:
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Reset Your Charger:
- Disconnect the charger from its power source.
- Wait for a few seconds, then reconnect it.
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Ensure Cable is Secure:
- Check that the cable is firmly connected to both the car and the charger.
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Verify Car Schedule:
- Make sure your car doesn't have a charging schedule set that you are unaware of.
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Check App Schedule:
- Open the app and confirm that you are on the correct charging schedule you have set.
If you are continuing to experience issues, please contact us.