Answer
Standalone mode allows your Hive thermostat and receiver to operate independently of the Hive Hub. This mode is useful if you experience connectivity issues or if you need to temporarily control your heating system without relying on the Hub.
In standalone mode, the thermostat communicates directly with the receiver to control your heating system. This ensures that your heating can still function even if there are network problems or if the Hub is unavailable.
Receiver - Dual channel (Left), Single channel (Right)
Step 1: Turn the boiler off at the isolation switch/fuse spur
- Switch the boiler off at the isolation switch/fuse spur (this should be located near your Hive Receiver next to your boiler). All the lights on the receiver will then go out.
Step 2: Remove the Thermostat from the Wall
- Press the two buttons on the sides of the thermostat and slide it up and off the wall. Take your thermostat to the receiver near your boiler/hot water tank.
Step 3: Remove the batteries from the Thermostat
- Once detached from the backplate, please remove the batteries and keep out.
Step 4: Switch the boiler back on
- Switch the boiler back on at the isolation switch/fuse spur.
Step 5: Putting the receiver into standalone ‘search mode’
- Hold the central heating button down on the receiver until the status light is flashing pink/white then release the button. (If the receiver is left searching for 40 minutes or more, the top right light will change to a solid pink/white indicating that it has timed out. To get the receiver to search again, simply switch your isolation switch/fuse spur off and on again and ensure that the status light on the top right of the receiver is flashing pink/white).
Step 6: Reset Thermostat
- Hold the thermostat in your hand with the back facing you. Hold down the ‘+’ and ‘-’ buttons on the front of the thermostat at the same time. Keep holding these buttons while putting the battery back in and keep holding them until the word ‘FIND’ appears on the screen. At this point, let go of the buttons. (When doing this action, if you see ‘rejoin’ on the screen + or – have been released too early and you will need to try again).
Step 7: Verify Connection
- When the word ‘FIND’ disappears from the screen, the receiver status light will turn green
Step 8: Test the boiler
- If you turn the target temperature on the thermostat above the ambient toom temperature, you can then see that the ‘status’ and ‘central heating’ lights on the receiver will turn green. At this point, you should also hear the boiler fire up and begin to start heating your home.
NOTE: If you have a dual channel receiver and a conventional boiler, you may have to put the Receiver into ‘Gravity fed mode’ for your heating to come on, as with gravity-fed or part-pumped boilers the hot water needs to be on at the same time for the heating to function. For information how to do this, see Gravity Fed Mode for Hive Thermostats.
Receiver – Single channel (Left), Dual channel (Right)
Step-by-Step Guide on pairing the devices in standalone mode.
- Step 1: Isolation switch/fuse spur
Switch the boiler off at the isolation switch/fuse spur (this should be located near your Hive Receiver next to your boiler). All the lights on the receiver will then go out. - Step 2: Factory reset the thermostat
Press and hold down the down the backwards arrow icon and the menu button (3 dots & 3 lines) on the thermostat at the same time (these are the bottom left and bottom middle icons/buttons). Keep these icons held down together until the countdown to factory reset finishes and the thermostat display says, ‘Welcome to Hive’. - Step 3: Remove battery
Remove a battery from the thermostat. - Step 4: Switch the boiler back on
Switch the boiler back on at the isolation switch/fuse spur.
- Step 5: Place the receiver into standalone pairing mode
Hold the central heating button down on the receiver until the status light is flashing pink/white then release the button. (If the receiver is left searching for 40 minutes or more, the top right light will change to a solid pink/white indicating that it has timed out. To get the receiver to search again, simply switch your isolation switch/fuse spur off and on again and ensure that the status light on the top right of the receiver is flashing pink/white).
- Step 6: Place the batteries back into the thermostat
Put the battery back in the thermostat. The thermostat should display the ‘Welcome, searching’ message again. When you see the word ‘Search’ disappear from the screen, the receiver status light will turn green. The thermostat will then finish pairing and rest on the inside temperature screen. - Step 7: Test and confirm that your boiler fires
If you turn the target temperature on the thermostat above the ambient toom temperature, you can then see that the ‘status’ and ‘central heating’ lights on the receiver have turned green. At this point you should also hear the boiler fire up and it will start heating your home.
NOTE: If you have a dual channel receiver and a conventional boiler, you may have to put the Receiver into ‘Gravity fed mode’ for your heating to come on, as with gravity-fed or part-pumped boilers the hot water needs to be on at the same time for the heating to function. For information how to do this, see Gravity Fed Mode for Hive Thermostats.
Receiver - Dual channel (Left), Single channel (Right)
Step-by-Step Guide on pairing the devices in standalone mode.
- Step 1: Isolation switch/fuse spur
Switch the boiler off at the isolation switch/fuse spur (this should be located near your Hive Receiver next to your boiler). All the lights on the receiver will then go out. - Step 2: Factory reset the thermostat
Press and hold down the down arrow icon and the menu ‘O’ icon on the thermostat at the same time (these are the bottom left and bottom middle icons). Keep these icons held down together until the countdown to factory reset finishes and the thermostat display says, ‘Welcome to Hive’. - Step 3: Remove battery
Remove a battery from the thermostat. - Step 4: Switch the boiler back on
Switch the boiler back on at the isolation switch/fuse spur.
- Step 5: Place the receiver into standalone pairing mode
Hold the central heating button down on the receiver until the status light is flashing pink/white then release the button. (If the receiver is left searching for 40 minutes or more, the top right light will change to a solid pink/white indicating that it has timed out. To get the receiver to search again, simply switch your isolation switch/fuse spur off and on again and ensure that the status light on the top right of the receiver is flashing pink/white). - Step 6: Place the batteries back into the thermostat
Put the battery back in the thermostat. The thermostat should display the ‘Welcome, searching’ message again. When you see the word ‘Search’ disappear from the screen, the receiver status light will turn green. The thermostat will then finish pairing and rest on the inside temperature screen. - Step 7: Test and confirm that your boiler activates
If you turn the target temperature on the thermostat above the ambient toom temperature, you can then see that the ‘status’ and ‘central heating’ lights on the receiver have turned green. At this point you should also hear the boiler fire up and it will start heating your home.
NOTE: If you have a dual channel receiver and a conventional boiler, you may have to put the Receiver into ‘Gravity fed mode’ for your heating to come on, as with gravity-fed or part-pumped boilers the hot water needs to be on at the same time for the heating to function. For information how to do this, see Gravity Fed Mode for Hive Thermostats.
- Step 1: Remove and then re-insert the batteries into the thermostat, then press and hold the menu and back button on the thermostat.
- Step 2: Follow the factory reset instructions on the screen. After 10 seconds, “Welcome” will be displayed on screen.
- Step 3: Press and hold the back and tick button until the 10 second timer runs down. The thermostat will restart in stand-alone mode and will show a triangle at the top of the screen
- Step 4: To switch back to “connected” mode, repeat step 1 above (but do not perform step 3).