Answer
Gravity-fed and part-pumped systems are wired differently from standard boilers. In these systems, hot water switches on with the heating. If you have a part-pumped or gravity-fed system, you need to change the receiver to the correct mode, so Hive knows how to operate the heating and hot water.
Gravity-Fed Mode:
- In gravity-fed mode, you can call for hot water only, but calling for heating will also turn on the hot water to fire the boiler.
Switching to Gravity-Fed Mode:
- Switch off the boiler using the isolation switch.
- Wait at least 5 seconds, then switch the isolation switch back on.
- Press and hold the hot water button on the receiver for at least 10 seconds until the status light turns BLUE.
- The receiver will flash BLUE for 3 seconds, then go solid BLUE to indicate it is in gravity-fed mode.