Update the Hive App

Outcome

If Samsung doesn’t appear, make sure you're using the latest version of the Hive App:

  1. Open the Apple App Store (for iPhone) or Google Play Store (for Android).
  2. In the search bar, type “Hive”.
  3. If an update is available, you’ll see an “Update” button next to the app.

 TIP: Hive App version must be 13.1 or above to be compatible with Samsung.  

Once you have the Hive App on the latest version:

  1. Open the Hive app on your smartphone or tablet.
  2. Tap on Manage from the main menu.
  3. Select Works with Hive.
  4. Look for Samsung in the list of available partners.