Answer
Starting mid-March 2025, new Hive EV Charging customers will receive £20 of charging credit to use at Zap-Pay enabled EV chargers, available at thousands of locations across the UK.
Easy Payment Options
- Pay digitally, or with your Hive Charging Card.
- Track your charging across different networks effortlessly.
This offer is part of Hive and Zapmap’s mission to make charging on the road as simple and stress-free as charging at home. Our partnership aims to give you the freedom to travel and charge wherever you choose, with the goal of helping over a million customers go electric in the next three years.
Information About Your Hive Charging Card
When will I receive my Hive Charging Card?
- Your letter and Hive Charging Card may take up to 14 calendar days to arrive from the date of your installation.
- Activating the card can take up to 24 hours.
- You have until 31st December 2025 to use the credit.
How will I receive my £20 credit?
- After your charger has been set up and activated, you will receive an email containing instructions and your activation code for your £20 Zapmap credit.
- This email will be sent to the email address you have registered with the Hive app.
I need a replacement Hive Charging Card? (Damaged/Lost/Stolen)
- You can freeze your Hive Charging Card from the Zapmap app.
- Get in touch with us and we can arrange for a new card to be sent.
- Contact Zapmap Support and they can transfer any balance from the old card to the new card.
I'm having issues using the app/my Hive Charging Card
- For support using the App/or Charging Card, please contact Zapmap Support.